Privacy Policy

Last updated: November 2026

This policy explains what information DealerVexa collects and how we use it, both for dealers who use our platform and for car shoppers who visit dealer websites built with it.

1. Information from dealers

• Account details: dealership name, your name, email, phone, address, logo, website link and password (stored only as a secure hash).
• Billing: plan, invoices and the crypto transaction IDs you send us. We never ask for card numbers or private keys.
• What you put in the panel: vehicles, photos, deals, costs, settings and messages to our support.

2. Information from shoppers

When a shopper sends a form on a dealer's website (contact, trade-in, test drive, credit application), the details go to that dealer. The dealer decides how to use them and is responsible for them. DealerVexa stores and processes them only on the dealer's behalf, to run the Service.

3. How we use information

• To run, secure and improve the Service, and to send the feeds and exports you turn on.
• To answer support questions and fix problems (our team may open your panel when you ask for help).
• To bill your plan and let you know about important changes.

We do not sell personal information and we do not use shoppers' data for our own advertising.

4. Sharing

We share information only with services we need to run DealerVexa (hosting, storage, and listing sites or FTP destinations you choose), when you ask us to, or when the law requires it.

5. Security

Data is sent over HTTPS, passwords are hashed, and access to dealer data is limited to the dealer and to our support team when needed. No system is perfectly secure, so please use a strong password.

6. Keeping and deleting data

We keep data while your account is active. After you close your account you can ask us to export or delete it; backups are removed within 90 days.

7. Your choices

Dealers can view and change their data in the panel at any time. Shoppers who want their information changed or deleted should contact the dealer they sent it to; we will help the dealer do it.

8. Cookies

We use only what is needed to keep you logged in and remember simple preferences. Dealers may add their own analytics or tracking codes to their websites, and are responsible for them.

9. Contact

Privacy questions: contact us.